Delivery Policy

It’s gotta be fast, it’s gotta be easy, and it’s gotta be cheap!

Free Delivery Policy

If your order is over £49, we’ll delivery it free of charge anywhere in the UK! Talk about simple!

£2.99 delivery charge for orders less than £49

You shouldn’t have to buy a car to get a deal on delivery. So if your order is less than £49, we only charge £2.99 for your order.

How long will it take to get my order?

You shouldn’t have to wait to get your order! So we work hard to ship your order as fast as possible. Most customers receive their orders within 1-2 days of placing them.

Return Policy

100% Unconditional Satisfaction Guaranteed ( + Free Returns)

We want you to be delighted, enchanted, blown away, jubilant, thrilled, ecstatic, tickled pink, euphoric, overjoyed, pleasantly surprised, elated, flying high, excited, and definitely over the moon about your experience with us.

Our policy is simple. If you (or your dog) are not 100% totally, completely, unconditionally satisfied for any reason whatsoever, return it! We’ll happily accept items within 30 days and we’ll give you a complete refund. And we’ll also pay for the return postage so you don’t have to pay another cost or worry about anything else. All we ask is that the item is not used or expired, is in the same condition you received it and is in the original box and/or packaging.

To return an item just send us an email at: woof@woofdoggy.com and we’ll email you a returns label. As soon as we receive the item back, we’ll refund you your money. It’s that simple.

There are no special exceptions or catches. All we ask is that items are returned to us in their original condition.

  • Your can return your item(s) for up to 30 days from the date you purchased.
  • Items must be in the condition you received them and in the original box and/or packaging
  • Returning items back to us is absolutely FREE. There are no charges at all.